Shannon Catoe is the Director of Operations for Premier Source. She has more than 20 years of revenue cycle experience including, operational leadership, AR management, billing, and patient access. Her daily responsibilities include overall management of operations at Premier Source, where her focus is fine-tuning processes ensuring excellent client delivery. Ms. Catoe is committed to providing exceptional results for our clients.
Prior to joining Premier Source, Shannon worked with numerous organizations increasing efficiency and improving operational and financial performance. She attended York Technical College in Rock Hill, SC.
Tammy Washington, Operations Manager, utilizes her skill set to develop and implement effective strategies in revenue cycle management to increase productivity, quality and collections. As a certified member of the American Academy of Professional Coders, Ms. Washington has a excellent understanding of medical billing and revenue cycle management.
Prior to joining Premier Source in 2014, Ms. Washington was a practice manager with Carolinas Healthcare Systems. She holds a Bachelor’s degree in Healthcare management from Pfeiffer University.
Brandon Richardson, Client Relationship Manager, works with clients to ensure that their operational needs are met. He assists with billing, and serves as the liason between the Premier Source operations team and the client.
Mr. Richardson brings 10 years of sales and healthcare experience to Premier Source, and has held several different management positions in both sales and operations within the healthcare industry. During his tenure with the company, he has worked with over ten different diagnostics companies at various stages of growth and various projects, including new program launches, financial assistance programs, Medicare enrollment, appeal programs, and collections programs.
Terri White, Account Manager, Payer Relations, works tirelessly for her clients to maximize revenue. Ms. White manages a billing team, performs audits and helps ensure overall compliance through SOP development and implementation. She is also responsible for the development of reimbursement and appeals strategies.
Ms. White’s responsibilities also include: developing medical policy landscape, recommending strategic targets, obtaining coverage and conversion of negative coverage to positive coverage. She also aids in the organization of the Diagnostic Conference, plans and manages advisory boards and conducts payer surveys. Ms. White also consults with commercial and government payers, completes Z code applications and drives the development of diagnostic policy and reimbursement strategies.
Prior to Premier Source, Ms. White has held numerous positions, which have provided her with a very strong background in Business Development, Client Relations, Sales and Marketing, Sales Management.
Jessi Holz, Operations Manager, utilizes her expertise in revenue cycle management to increase collections, quality and client satisfaction. She is affiliated with the Healthcare Financial Management Association and has a strong background in revenue cycle, specifically with medical billing and AR management.
Ms. Holz was an operations manager with Parallon HCA prior to joining Premier Source in 2017. She holds a Bachelor’s degree in Healthcare Administration from the University of Illinois.